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KBIS 2021 Virtual Exhibit Hall Cancelled in Face of Technical Woes

HACKETTSTOWN, NJ — The technical issues that blocked access to exhibitor booths at this year’s Kitchen & Bath Industry (KBIS) and International Builders Show (IBS) virtual trade events have forced permanent cancellation of the exhibit hall component of the event, show producers announced last month.

According to the National Kitchen and Bath Association and the National Association of Home Builders, organizers of the concurrent, four-day digital events concluded that it would “not be possible” to recover the virtual expo booth experience of both KBIS 2021 Virtual and IBSx, the pair of online initiatives scheduled to take place as part of February’s “Design & Construction Week,” the premier annual trade event for the North American residential design and construction industries.

Technical difficulties with DCW’s virtual expo platform initially led only to an indefinite postponement of the show floor experience, while show officials worked to investigate alternative solutions that might have allowed the exhibitor experience to be relaunched. However, while the NKBA and the NAHB “worked tirelessly to find a solution to overcome the technical issues pertaining to the exhibitor platform in a timely manner…our internal teams and external consultants (were) unfortunately unable to resolve (those issues),” event producers said.

Selected KBIS 2021 Virtual conference programming – including KBIS NeXT Stage, Pavilions and NKBA Voices from the Industry – will be available on-demand through the balance of 2021 on the NKBA’s website, nkba.org, according to the trade association. The accounting department for longtime show producer Emerald is also working through issuing refunds to exhibitors “as quickly as possible.”

A return to live formats for both KBIS and IBS is scheduled for Feb. 8-10, 2022 in Orlando, FL.

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